Privacy Policy

E-Service Park (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, and services.

1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, phone number, email, address.

• Booking Information: Trip details, pickup/drop-off locations, vehicle preferences.

• Payment Information: Billing address, transaction details (processed through secure payment gateways).

• Device & Usage Data: IP address, browser type, and app usage patterns.

2. How We Use Your Information

We use your information to:

• Process bookings for food, bus tickets, cab services, or vehicle maintenance.
• Provide customer support and respond to inquiries.
• Improve our services and user experience.
• Send service updates, promotions, and important notifications.

3. Information Sharing

We do not sell your personal information. We may share your details only:

• With service partners (e.g., bus operators, franchise owners) to fulfill bookings.
• With payment processors for secure transactions.
• When required by law or government authorities.

4. Data Security

We use industry-standard encryption and secure servers to protect your data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of promotional messages.
• Request details of how your data is used.

6. Cookies & Tracking

We may use cookies to improve your browsing experience. You can disable cookies through your browser settings, but some features may not work properly.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: