Terms & Conditions

Welcome to E-Service Park (“we,” “our,” “us”). By using our website, mobile application, or services, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. Services Provided

E-Service Park offers multiple services, including but not limited to:

• Food booking (E-Roti, E-Continental, E-Snacks)
• Bus ticket booking
• Cab and driver bookings for trips
• E-Garage vehicle maintenance
• Electric vehicle charging (E-Charge)
• Additional travel-related facilities

Service availability may vary based on location and operating partners.

2. Eligibility

To use our services, you must:

• Be at least 18 years old or have parental consent.
• Provide accurate and complete information during booking.

3. Bookings & Payments

• All bookings are confirmed only after successful payment through our secure payment gateway.
• Prices may vary based on location, vehicle type, trip distance, and service partner rates.
• Any changes to bookings are subject to availability and partner approval.

4. Cancellation & Refund Policy

• Cancellations must be made through our app or website before the specified cut-off time for each service.
• Refunds, if applicable, will be processed according to the service partner's policy.
• No-show bookings are non-refundable.

5. User Responsibilities

When using E-Service Park services, you agree to:

• Treat service staff, drivers, and partners with respect.
• Follow all applicable traffic and safety regulations.
• Not misuse or damage our property, vehicles, or facilities.

6. Partner Services

Many services are provided by third-party partners. E-Service Park acts only as a booking platform and is not responsible for delays, accidents, or service quality issues caused by partners.

7. Liability

We are not liable for:

• Any direct or indirect loss due to partner service failures.
• Delays caused by traffic, weather, or unforeseen circumstances.
• Personal belongings left in vehicles, food outlets, or facilities.

8. Intellectual Property

All content on our platform, including logos, designs, images, and text, is the property of E-Service Park and may not be used without permission.

9. Changes to Terms

We may update these Terms & Conditions at any time. Updated terms will be posted on our website and app. Continued use of our services means you accept the changes.

10. Contact Us